Privacy notice

Last updated 29 October 2026

Who we are

This website belongs to Orion Wellness Spa, Punawale (1st Floor, A-Wing, Cyprus Sirocco, Punawale, Pune 411033). It is designed and managed for the spa by Foils & Funnel. In this notice, "we" means Orion Wellness Spa, Punawale.

What this website collects

We learn about you only in the ways below.

When you book online

Our booking pages ask for your name, mobile number, the ritual, and the day and time you would like. If you tell us about an occasion, we note that too. We also record which page and ad brought you to us. We use this only to call or WhatsApp you to confirm your booking, to manage your visit, and to understand which of our ads work.

Your booking goes to a private Google Sheet that only the spa and Foils & Funnel can open, and the spa receives an email with your details. Google stores this data under its own terms.

When you call or WhatsApp us

If you call or send a WhatsApp message, the spa receives your phone number and anything you tell us, such as the ritual and time you want. We use this only to answer you and manage your booking. WhatsApp is run by Meta under its own privacy policy.

Analytics and advertising

We use Google Tag Manager, Google Analytics and Google Ads conversion tracking to understand how the website is used and which ads bring calls. These tools use cookies and similar technology to record:

• the pages you view and how you arrived, including whether you clicked a Google ad;
• taps on the Call, WhatsApp and Directions buttons;
• general information about your device and browser, and your approximate location, such as your city.

This information is not used to identify you personally. Google processes it under its own terms. You can read how Google uses information from sites that use its services.

Our booking pages also use the Meta Pixel and Meta's Conversions API, so we can see which Facebook and Instagram ads lead to bookings. When you book, we send Meta a scrambled (hashed) copy of your mobile number and first name, together with the ritual and price. Meta uses this to match the booking to an ad, under Meta's privacy policy. We do not send your number in readable form. If you confirm and visit, we may tell Meta that too, in the same scrambled way.

Hosting

The website is served by Cloudflare, which may log technical information such as your IP address to keep the site fast and secure.

What we do not do

We do not sell your personal data, and we do not share your phone number or messages with advertisers, except the scrambled copy sent to Meta described above.

How long we keep it

Analytics data is kept for no longer than 14 months. Online booking requests are kept for 12 months. Booking details from calls and WhatsApp are kept only as long as we need them to serve you and keep our records.

Your choices

• You can block or delete cookies in your browser settings.
• You can manage ad personalisation in Google's ad settings and in Meta's ad preferences.
• You can opt out of Google Analytics with the Google Analytics opt-out browser add-on.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask us what personal data we hold about you, and ask us to correct or erase it. You can also withdraw your consent. To do this, call us on 080975 79721 or visit us at the address above. We will respond within a reasonable time.

Changes to this notice

If we change how we use your information, we will update this page and the date at the top.